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Terms and Conditions

Terms and Conditions
HeroicFX / Conga Bonga
Last updated: 02/04/2026


These Terms and Conditions govern your use of the HeroicFX website, the purchase of Conga Bonga, and related services provided by HeroicFX.


By accessing this website, purchasing Conga Bonga, creating an account, or using related services, you agree to these Terms and Conditions.


1. Who we are


HeroicFX is the business responsible for the HeroicFX website and the Conga Bonga software product.

If you have any questions, you can contact:


Email: support@heroicfx.com
Website: heroicfx.com


2. Website use


You may use the HeroicFX website for lawful purposes only.


You must not:

  • use the website in any way that is unlawful, fraudulent, abusive, or harmful 
  • interfere with the operation, security, or availability of the website 
  • attempt to gain unauthorized access to any part of the website, systems, accounts, or services 
  • copy, scrape, reproduce, or exploit website content except as permitted by law or with our written permission 


We may suspend, restrict, or terminate access to the website if we reasonably believe misuse has occurred.


3. Product information


HeroicFX aims to ensure that product descriptions, features, pricing, compatibility information, and related statements are accurate and up to date. However, all information is subject to change, correction, or update from time to time. Businesses must ensure claims are accurate and truthful, and important details should not be omitted. 


4. Purchases


When you purchase Conga Bonga through the HeroicFX website or related checkout flow, you agree to provide accurate purchase and account information.


A purchase may require:

  • payment completion through our payment provider 
  • successful account creation 
  • password setup 
  • internet-based login verification for use of the software 


HeroicFX reserves the right to refuse, cancel, or limit orders where reasonably necessary, including in cases of suspected fraud, misuse, technical issues, pricing errors, or account abuse.


5. Pricing and payment


All pricing displayed by HeroicFX is subject to change at any time before purchase.

Unless otherwise stated, prices are shown in the currency listed at checkout.


Payments are processed through third-party payment providers. HeroicFX does not directly store your full payment card details.

You are responsible for ensuring that your payment details are current, valid, and authorized for use.


6. Account and login requirements

Conga Bonga requires an account and an internet connection for login verification and access.


To use the software, you may be required to:

  • create or activate an account 
  • set a password 
  • log in using valid account credentials 
  • comply with device verification and activation rules 


You are responsible for maintaining the confidentiality of your login credentials and for activity occurring under your account.


You must not share your account access in a way that circumvents the intended licensing or activation limits.


7. Device activations


HeroicFX may apply limits to the number of devices that can be activated under a single account.


HeroicFX may manage, revoke, or rotate activations where reasonably necessary to enforce licensing, prevent misuse, or maintain account security.


8. Delivery and downloads


After a successful purchase, HeroicFX may provide access to Conga Bonga through email delivery, download links, account access, or other reasonable delivery methods.


You are responsible for downloading, storing, and installing the software on a compatible system.


HeroicFX is not responsible for failures caused by unsupported systems, user-side configuration problems, internet disruptions, third-party service outages, or issues outside HeroicFX’s reasonable control.


9. Refunds


HeroicFX offers a 7-day risk-free guarantee in addition to any rights you may have under the Australian Consumer Law.


Please refer to our separate Refund Policy for full details.


Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law. ACCC states that businesses must not mislead consumers about their consumer guarantee rights. 


10. Intellectual property


All content on the HeroicFX website and all rights in Conga Bonga, including software, branding, text, graphics, logos, designs, and related materials, are owned by HeroicFX or used under license, unless otherwise stated.


You must not copy, reproduce, modify, distribute, sell, sublicense, reverse engineer, decompile, disassemble, or exploit HeroicFX content or software except as permitted by law or by the applicable software license agreement.


11. Third-party services


HeroicFX may rely on third-party providers for payment processing, infrastructure, hosting, storage, file delivery, email delivery, analytics, or related services.


HeroicFX is not responsible for the independent acts, omissions, outages, or policies of third-party providers, except as required by law.


12. Availability and changes


HeroicFX may update, modify, improve, suspend, or discontinue parts of the website, software, or services at any time.


HeroicFX does not guarantee uninterrupted or error-free availability of the website or software.


13. Disclaimer


To the maximum extent permitted by law, the HeroicFX website and related services are provided on an “as is” and “as available” basis.


HeroicFX does not guarantee that the website or software will be uninterrupted, error-free, compatible with every environment, or free from all defects.


Where consumer guarantees or other non-excludable rights apply, this clause operates subject to those rights.


14. Limitation of liability


To the maximum extent permitted by law, HeroicFX is not liable for indirect, incidental, special, or consequential loss, including loss of profits, loss of data, loss of business opportunity, or downtime, arising from the use of the website, software, or related services.


Where liability cannot be excluded under law, HeroicFX’s liability is limited to the maximum extent permitted by law.


15. Termination or suspension


HeroicFX may suspend, restrict, or terminate access to the website, software, account, or related services where reasonably necessary, including for:

  • suspected fraud or misuse 
  • breach of these Terms and Conditions 
  • breach of the software license 
  • account security concerns 
  • payment disputes or chargebacks 
  • legal or technical reasons 


16. Governing law


These Terms and Conditions are governed by the laws of New South Wales, Australia, unless otherwise required by applicable law.


17. Changes to these Terms and Conditions


HeroicFX may update these Terms and Conditions from time to time.

The latest version will be published on heroicfx.com and will take effect from the date shown at the top of the page.

Copyright © 2026 HeroicFX - All Rights Reserved.

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